An understanding insurer. DirectAsia has been gracious & compassionate to the recent passing of my Dad
- Chow Min Pong, Travel Insurance, Aug 2018
I would like to give a thumb up for the service rendered by the claim department, especially a gentlemen named Sree. He was real helpful, gave advice on the accident that I had encountered. He even went the extra mile for me to get in touch with his colleague as he was going on an vacation. Keep up the good spirit. I am sure customers will be back for the next renewal.
- Yen Hua Lee, Car Insurance, Aug 2018
Direct Asia is the best insurance company in Singapore!
- Lian Shien Tee, Car Insurance, Jul 2018
I can tell from the speed of convenience with their online travel insurance that they are ready to service the modern day clients like myself.
- Edmund Teo Soon Harp, Travel Insurance, Jul 2018
The claim service team was excellent and they were very helpful.
I hope DirectAsia will continue to provide excellent service as I strongly recommend my friends to place their insurance through DirectAsia.
- Fang Ngan Shiong, Travel Insurance, Jul 2018
Staff over the phone was really clear on what information is needed, and was quick to expedite on the email notification for me to follow up. The process of checking and validating my claims came in a few days later, which was really quick - the ETA given to me was a week. So it was of a pleasant surprise to receive the confirmation email so soon.
- Sok Ting Goh, Car Insurance, Jul 2018
I have already referred several customers to DirectAsia, because the whole process from signing up to filing the occasional claim is just very user friendly. No paper, all electronic, with responsive customer service.
I wish all insurance companies would work that way. If you had health or life insurance, I would probably sign up as well.
- Arne Hartman, Travel Insurance, Jul 2018
DirectAsia was nothing short of excellent, I never expected such a quick service and a successful claim within 3 days, a big thank you to Faiz for your help! Unlike other insurance companies who find excuses not to let you claim for anything, DirectAsia is generously there to help, I am extremely pleased, thank you guys again!
- Neo Jun Young Edgal, Travel Insurance, Jul 2018