I would like to commend DirectAsia and the Travel Claim Specialists Flora and Erin for their speed and efficiency in processing my travel claim. The whole process was so seamless and painless, I'm really very happy that I have chosen DirectAsia as I travel frequently for business. I now know that I'm in good hands!
- Yee Boon Tay, Travel Insurance, Jun 2018
I want to rate the plan and my satisfaction 5 star. Having the extra insurance definitely gave me peace of mind while traveling. They covered all my medical expenses. I filed it online and it was resolved within a few days. Would recommend to my friends and relatives. I will use this company again for my next trip.
- Yoke Thong Chan, Travel Insurance, Jun 2018
I have problems to claim the windscreen through Cycle & Carriage so I made a call to DirectAsia claims department. Within 5 minutes, the claim was approved and they also helped me to make arrangements for Glassfix to give me a call immediately to arrange a date to fix my damaged front windscreen. Thumbs up for your excellent service and I will definitely buy the insurance to your reputable company again!
- Low Chin Heng, Car Insurance, Jun 2018
The hotline was very helpful and gave clear advices. They also updated me via SMS on the progress while waiting for tow truck's arrival and there was a very nice follow up at the end. Thank you so much!
- Kin Lee Low, Car Insurance, May 2018
Unfortunately, my vehicle broke down along the AYE, DirectAsia helped me to call EMAS and later guided me to a safe place to wait for a transfer to my own garage with the DirectAsia tow truck. Even the DirectAsia tow truck staff were professional and courteous!
- Wan Hong Jean Yong, Car Insurance, May 2018
Customer-oriented service. Fast and efficient service! I have been using DirectAsia insurance for a few years now.
- Muhd Firdaus Rosli, Motorcycle Insurance, May 2018
Very fast and efficient interaction. All that we discussed on the phone was immediately confirmed in a follow up email.
- Dietmar Marc-Andreas Kuehn, Travel Insurance, May 2018