"They really understood my issues and helped me to get it resolved pretty fast. I needed towing service for my car and they send the towing company real quick. They informed the garage to take care of my car quickly and true enough, they did. Overall very happy with my experience. Also all costings were quite transparent."
Saugata Banerjee
Nov 2019, Car Insurance
"Excellent service. My luggage was delayed and I emailed to enquire about claims process. I received prompt responses instructing me what documents I needed to submit and even before my trip had ended, DirectAsia had processed, approved my claims and wrote me saying my cheque was on the way. Prompt and smooth both at purchase of insurance and claim process."
Low Yee
Nov 2019, Travel Insurance
"The claim itself was processed extremely quickly after a one-time submission of documents and my claim specialist, Jacob, was able to call me back after 1 working day to tell me that he was confident the claim would be approved, which was very reassuring to me - I was pleasantly surprised that the process was so smooth and quick as I had originally expected lots of delays and to-and-fro emails. I would highly recommend DirectAsia for travel insurance."
Ker Ern Kovan Kok
Nov 2019, Travel Insurance