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Useful links and forms

Jetstar Asia passengers affected by cessation of operations

For affected Policyholders, please view more information on the policy coverage and claim details.

How can we help?

Please fill in the form below and a member of the appropriate team will get back to you. We aim to answer within one or two business days, but during exceptionally busy times it may be longer.

I acknowledge and agree to the collection, use and disclosure of my personal data for the purposes of providing insurance products and services as per the terms in the DirectAsia Personal Data Protection Statement.

Customer Service Details

Overseas / Emergency

+65 6991 3555

Claims Hotline

In Singapore
6532 1818
Monday - Friday: 9am - 5pm

Customer Care Hotline

6665 5555
Monday - Friday: 9am - 6pm

Mailing Address

16 Raffles Quay,
#39-01 Hong Leong Building,
Singapore 048581

Service Counter

16 Raffles Quay,
#39-01 Hong Leong Building,
Singapore 048581
Monday - Friday: 9am - 6pm