"I would definitely recommend DirectAsia. They are efficient in getting your claim looked into. A special mention to Roberto Caringal who handled my claim. He was not only knowledgeable but also very gracious in the way he spoke to me. He made the details of my policy and what I am able to claim very clear to me and I am appreciative of that top-notch service."
Lajwanti Thakurdas Melwani
"I bought HK trip before SG govt announce travel advisory on the unrest, and decided to cancel the trip due in Sept. DirectAsia honored the cancellation and refunded my fare that was forfeited by the airlines. Only took them a week after my trip was due. Excellent customer service providing me timely information on my claim too."
"The Claims team is quick to respond, caring, attentive and 'hassle' free, which is a welcome change to other insurance companies I have dealt with. I have been covered for my travel insurance since Direct Asia first started and am more than happy to continue with their service."
Lisa Maria Christina Bourgogne