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Citibank Travel Alerts

 

COVID-19: For all travellers, please note that COVID-19 is currently considered a known event and there will be no coverage for any claims arising from COVID-19 if you activate your travel insurance online now unless the Single Trip policy with COVID-19 Travel optional benefit has been taken up. For further information on cut-off dates and coverage, please refer to our COVID-19 Travel FAQ and our COVID-19 Support Page.

07/10/23 (updated 18/10/23) – Israel and Lebanon: In view of the latest developments, our travel policy does not cover for any claim:

  • If you travel to or transiting through Israel, on or after 07 Oct 2023.
  • If you booked your trip to or transit through Israel on or after 07 Oct 2023 or if you purchased your policy covering a trip to or transiting through Israel on or after 07 Oct 2023 - whichever is later.
  • If you travel to or transiting through Lebanon, on or after 18 Oct 2023.
  • If you booked your trip to or transit through Lebanon on or after 18 Oct 2023 or if you purchased your policy covering a trip to or transiting through Lebanon on or after 18 Oct 2023 - whichever is later.

16/12/22 - Peru: In view of the MFA Travel Advisory issued on 16 December 2022, our travel policy does not cover for any claim:

  • If you travel to or transiting through Peru, on or after 16 December 2022
  • If you booked your trip to or transit through Peru on or after 16 December 2022 or if you purchased your policy covering a trip to or transiting through Peru on or after 16 December 2022 - whichever is later

24/02/22 - Ukraine: In view of the MFA Travel Advisory issued on 26 Jan 2022, our travel policy does not cover for any claim:

  • If you travel to or transiting through Ukraine, on or after 26 Jan 2022.
  • If you booked your trip to or transit through Ukraine on or after 26 Jan 2022; or if you purchased your policy covering a trip to or transiting through Ukraine on or after 26 Jan 2022; whichever is later.