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We ask a few questions to make sure you get the correct premium

Every Singapore driver uses their car differently. Some share it with the whole family and use it daily, while others drive solely on weekends or off-peak times. If you use your car differently, then you should pay different prices.

Asking you about the Main Driver and Car Usage allows us to give you the most accurate premium so you aren't paying for what you don't need.

IMPORTANT! Remember to declare the correct information:

It's important that you answer the questions about Main Driver and Car Usage truthfully so you're insured in the event of an accident. Since we calculate your premium based on the information you declare, that information is used when we review and pay claims.

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Drivers & Usage Requirements

Driver Requirements

Age & Experience
The main driver must be 2 years' driving experience & be aged 70 & below.

Driver's License
No driver has had their license suspended or cancelled in the last 5 years.

Accident & Insurance History
If a driver has had their insurance refused or terminated and/or had 2+ at-fault claims/accidents in the last 3 years, then they're only eligible for our SOS Car Insurance.

Usage Requirements

Commercial Usage
The car cannot be used for commercial purposes, hire or reward.

Vehicle Ownership
The policyholder must be the registered owner of the vehicle in order to be covered by a DirectAsia policy.

Vehicle Modifications
The vehicle must be registered in Singapore and any modifications it may have are LTA compliant.

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Stand to save more by declaring the correct usage

Do you only use your car on the weekends? Do you drive your car to work? Or maybe you use your car in the course of your job. We ask about how you use the car to determine the right cost for your premium. So, depending on how you use your vehicle, you could save a lot by switching to DirectAsia.

Drive an Off-Peak Car (OPC)? If so, then you receive a special rate on your premium. Again, why pay more when you don't have to?

IMPORTANT! Remember to declare the correct usage:

We ask about car usage so you get the correct premium. The car usage falls into three basic categories below. Please make sure you declare the usage accurately so you're covered in the event of a claim.

NEW: We cover GrabHitch drivers now!
The vehicle must be registered in Singapore and any modifications it may have are LTA compliant.

Drive an Off Peak Car?
The OPC scheme and the Revised Off Peak Car (ROPC) Scheme offers new car owners the option to save on car fees and taxes, in return for reduced usage during peak hours.

If you have an Off Peak Car, then we take that into account when we're calculating your premium. Please make sure you choose "Off Peak" when you're declaring information about your vehicle.

Frequently Asked Questions

Do I qualify for DirectAsia's car insurance?

Here is a checklist of who is eligible for our car insurance

The policyholder must be the registered owner of the vehicle – we cannot insure you if you are not the owner of the car.
The main driver is the person that uses the car most frequently – they must be aged 70 years old and below, with at least 2 years' valid driving licence.
Young and/or inexperienced drivers are drivers aged below 30 and/ or with less than 2 years' valid driving licence. You only need to name young and/ or inexperienced drivers on your policy and you can name up to 2 people.

Most other companies will insure any number of young and/ or inexperienced drivers which means that even if you don’t have such drivers you will be paying for those that do.

At DirectAsia you only pay for what you need.

We have to exclude some drivers to keep your premium down

We cannot cover you if:

You have been declined when trying to renew your policy in the last 3 years. Or you have had your policy terminated in the last 3 years.
You've had your licence cancelled or suspended in the last 5 years.
You are driving a commercial vehicle.

We do not insure certain professions. These are:

Personnel of foreign armed forces
Professionals who are involved with the entertainment industry
Professional sportsmen or sportswomen
Foreign diplomats and foreign diplomatic staff
Driving instructors requiring business use

Can DirectAsia cancel my policy if I did not truthfully declare all information while buying my policy?

Yes if you do notfully and faithfully tell us everything you know or could reasonably be expected to know that is relevant to our decision to give you the insurance, you may receive no benefit from your policy or we may cancel your policy and treat it as never having existed. The admin fee for cancellation is S$90 (inclusive of GST).

What do we mean by Main Driver?

The main driver is the person that uses the car most frequently - they must be aged 70 years old and below, with at least 2 years' valid driving licence. He does not need to be the policyholder (car owner). He should be the person using the car most frequently.

If I need to travel to Malaysia for 1 day, may I call in to extend the coverage temporarily if I have opted for your 'Singapore Only' coverage?

At the moment, we don't offer a temporary extension of selected coverage.

What if I want to use my car for business calls just a few times a year, do I still need to select the option Private and business use and pay a higher premium?

No, you do not need to select Private and business use to make a few business calls. This is so long as you inform us when you plan to do so. You can make business calls up to five times per policy at no extra cost.

What happens if I have an accident while using the car for an undeclared usage?

As a valued customer of DirectAsia, you can use your car outside of your declared usage up to 5 times a year by calling us at 6665 5555 or sending an email informing us of your upcoming usage at [email protected].

If you use your car outside of your declared usage and you forget to inform us beforehand, an additional excess of S$1,500 would apply if you are involved in an accident during this usage; If you have misdeclared your usage at the quotation stage, that is, you are using your car frequently during the course of your work but only took Private Usage, or if you drive frequently to your work place but took only Private Usage, we reserve the right to reduce or reject your claim altogether.

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