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At DirectAsia we listen to our customers. We welcome your feedback on your experience with us and how we can improve our service.

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Customer Service Details

Service Counter
20 Anson Road, #08-01,
Singapore 079912
Monday - Friday: 8am - 6pm
(Temporary closed due to coronavirus situation)

Customer Care Hotline
6665 5555
Monday - Friday: 8am - 8pm
[email protected]

Claims Hotline
In Singapore
6532 1818
Monday - Friday: 9am - 5pm

Overseas / Emergency
+65 6603 3699
[email protected]

Mailing Address
20 Anson Road, #08-01,
Singapore 079912

Temporary Closure for Service Counter

We are temporarily closing our Service Counter at Level 8, 20 Anson Road in view of the developing coronavirus situation in Singapore.

For assistance, please contact our Customer Care hotline at +65 6665-5555 or email us at [email protected].

Your kind understanding is much appreciated. We apologize for any inconvenience caused.

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