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At DirectAsia we listen to our customers. We welcome your feedback on your experience with us and how we can improve our service.

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Customer Service Details

Service Counter
20 Anson Road, #08-01,
Singapore 079912
Monday - Friday: 8am - 6pm
(by appointment only)

Customer Care Hotline
6665 5555
Monday - Friday: 8am - 8pm
customerservice@directasia.com

Claims Hotline
In Singapore
6532 1818
Monday - Friday: 9am - 5pm

Overseas / Emergency
+65 6603 3699
claim@directasia.com

Mailing Address
20 Anson Road, #08-01,
Singapore 079912

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DirectAsia Insurance offers car insurance, motorcycle insurance and travel insurance. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer (or name of Scheme member) or visit the GIA or SDIC web-sites (www.gia.org.sg or www.sdic.org.sg).

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