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At DirectAsia we listen to our customers. We welcome your feedback on your experience with us and how we can improve our service.

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Customer Service Details

Service Counter
20 Anson Road, #08-01,
Singapore 079912
Monday - Friday: 8am - 6pm
(by appointment only)

Customer Care Hotline
6665 5555
Monday - Friday: 8am - 8pm
customerservice@directasia.com

Claims Hotline
In Singapore
6532 1818
Monday - Friday: 9am - 5pm

Overseas / Emergency
+65 6603 3699
claim@directasia.com

Mailing Address
20 Anson Road, #08-01,
Singapore 079912
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