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Customer Reviews

Real Stories, Real Savings

DirectAsia Customer Reviews

Don’t just take our word for it.

Hear from customers on why they chose DirectAsia for their insurance needs.

"Acted professionally and in good faith. Most impressed."

DirectAsia Customer Reviews

"Travel Claim was quick & fuss free"

DirectAsia Customer Reviews

"Very easy and straightforward claims. Done within a few days."

DirectAsia Customer Reviews

"Easy & fast response"

DirectAsia Customer Reviews

"Quick claim process that is significantly different and better from the previous process (via snail mail)."

DirectAsia Customer Reviews

"Fast and efficient in my medical claim."

DirectAsia Customer Reviews

"Excellent and fast response and personal call to update. Well done"

DirectAsia Customer Reviews

"Service is excellent and claims are fast as usual!"

DirectAsia Customer Reviews

"We filed the accident report at your authorized near Alexander road which was fast and efficient. (That place is also near performance motor which we proceed for the repair work)
Special thanks to Ernest Tay from the claims department who helped us throughout the day and gave us critical information that allow us to make very good decision."

DirectAsia Customer Reviews

"I called on 31 Dec 19 to enquire about my medical claims raising from a food poisoning during my BKK trip and I was attended to by Ms. Germaine Leong. She explained the claim procedure to me patiently and followed up with an email requesting for the relevant documents. I submitted the necessary documents on the same day as requested.
Ms. Ong Sze Nee / Claims Specialist followed up on 2 Jan 20 with a call then an email to confirm my preferred mode of reimbursement.
The whole claim process was easy and fuss-free. Both Claims Specialist were professional, patient and efficient (5-STAR) :)"

DirectAsia Customer Reviews

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