At DirectAsia we always put you first in everything we do - from creating policies that put you first, to the service you receive when you call to buy or make a claim. We believe insurance is more than a piece of paper you keep in your vehicle or filing cabinet, it's a relationship. And like any good relationship we promise to be there for you when you need us most.
We recently polled our customers to see how happy they are with us and we received an above average industry Customer Satisfaction Score. We believe this is because of our customer promise, which includes:
We believe the right way to do business is by providing the same advice and service to our customers that we’d give to our friends and family.
- Murali, Head of Group Customer Care