DirectAsia Awards & Recognitions | DirectAsia Insurance
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Multi-Award Winning Insurer Throughout Southeast Asia

We started selling insurance direct with a goal to focus on the customer

Customer satifsfaction is our measure of success at DirectAsia, but our work of providing customers with the best insurance, customer service and most efficient IT systems is also being recognized across the region. Some companies chase awards as a goal for bragging rights. We're happy to be recognized, but we'll always value a heartfelt customer testimonial over an award any day of the week.


Feefo Official Gold Trusted Service Award 2018 & 2019

quotation-marks-04-(1).png We are proud winners of the Feefo Official Gold Trusted Service Award 2018 & 2019! Thanks to all our valued customers for their reviews! #FeefoTrusted quotation-marks-05.png

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. As all reviews are verified as genuine, the accreditation is a true reflection of DirectAsia's commitment to outstanding service.

Best Insurance Brand in Brand Digital Excellence Awards Singapore 2016
Top Brand 2015 Winner

Best Online Buying Experience 2016


quotation-marks-04-(1).png Speaking of the best online buying experience, DirectAsia Insurance (Singapore) Pte Ltd. is, no doubt, a top player. Launched in Singapore in 2010, DirectAsia is a fully licensed insurance company that works 24/7 to bring customers fast, easy, online insurance. quotation-marks-05.png


Best Insurance Brand in Brand Digital Excellence Awards Singapore 2016


quotation-marks-04-(1).png We found that Direct Asia had structured their website extremely well for an easy user flow, had great SEO, and had clear messaging on social networks. quotation-marks-05.png

Best Insurance Brand in Brand Digital Excellence Awards Singapore 2016
Top Brand 2015 Winner

2015 Asia’s Top Influential Brands - Direct-To-Consumer Insurance

Brand Alliance Group

quotation-marks-04-(1).png We are very delighted that our efforts to continually make buying and claiming car, motorbike and travel insurance easier and more customizable to all Singaporeans has been recognized. This affirmation has encouraged us to work even harder for you! quotation-marks-05.png

Contact Centre of the year

The Contact Centre
of the Year for inbound Calls

Silver Award

Mystey Caller Assessment

Mystery Caller

Gold Award


Best Contact Centre in Training
and People Development

Merit Award

Award Winning Insurer

Award Winning

People's Choice Awards

Award Winning Customer Service

Award Winning
Customer Service

Call Centre Association of Singapore

Award Winning I.T.Infrastructure Celent

Award Winning I.T.
Infrastructure Celent

For best practice in the areas of IT integration



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Direct Asia Insurance (Singapore) Pte Ltd is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.