Shell Escape | Car & Motorcycle Insurance | DirectAsia Insurance
 
Up to $1501 worth of Shell fuel plus
FREE 24 Hour Breakdown Assistance

when you insure your car or motorcycle with us
 

Shell Escape Promotion

Get up to S$1501 worth of Shell fuel plus FREE 24 Hour Breakdown Assistance when you insure your car or motorcycle with us!

 
For Car Owners
For Motorcycle Owners
Comprehensive car policy
Third Party Only / Third Party Fire & Theft car policy
Any motorcycle policy
Christmas Promotion For cars aged 0-5 years:
4,500
Shell Escape points (S$150 worth of Shell fuel)
+
FREE 24 Hour Breakdown Assistance
For cars aged 6 years and above:
3,000 Shell Escape points (S$100 worth of Shell fuel)
+
FREE 24 Hour Breakdown Assistance
 

 
S$50 worth of Shell fuel
(1,500 Shell Escape Points)

 
S$30 worth of Shell fuel
(900 Shell Escape points)
Renewing Car Owners
Renewing Motorcycle Owners
Comprehensive car policy
Third Party Only / Third Party Fire & Theft car policy
Any motorcycle policy
S$30 worth of Shell fuel
(900 Shell Escape Points)
+
FREE 24 Hour Breakdown Assistance

 
S$20 worth of Shell fuel
(600 Shell Escape Points)

 
S$10 worth of Shell fuel
(300 Shell Escape Points)
 

A dedicated Shell Escape-DirectAsia claims hotline to serve you exclusively

Love your car or motorcycle? You're not the only one. We pride ourselves in handling claims with more care and faster than just about anyone else - and we've got plenty of customers to back us up.

As a Shell Escape Cardmember with a DirectAsia motor insurance policy, you get fast-track access to and attention from a dedicated team of personal claims specialists. Exclusively.

Just call 6593 3838 (Monday-Friday, 8am-5pm) and we'll get on it right away.

 

 

Earn Shell Escape points at Shell Autoserv and Shell Car Wash

Shell Escape now rewards you for more than just purchasing Shell fuel! Whether it's servicing at Shell Atoserv, sprucing up at Shell Car Wash or protecting your ride with DirectAsia Insurance, you'll be rewarded for every bit of love you show your car.

Other ways to love your car and earn points:
 
Servicing and Maintenance at

DirectAsia Shell AutoServ - Car Servicing and Repair Centre
 
Wash and polish at

DirectAsia Shell Car Wash
 


Visit the Shell website for details.

Terms & Conditions

DirectAsia Christmas Promotion ("Promotion")

  1. This limited time Promotion is valid from 18 November 2019 to 31 December 2019 or while stocks last, whichever happens earlier.
  2. This Promotion is applicable only to Shell Escape Members who purchase a NEW, Comprehensive car insurance policy for your 0-5 year old car (i.e. first registered between 2014-2019) for a minimum of 12 months (365 days) during the Promotion period.
  3. There shall be only one reward (“Reward”) per qualifying car, for every annual (minimum 365 days/12-month) car insurance policy sold during the Promotion period. For complete terms and conditions governing the Shell Escape-DirectAsia Offer, refer to https://www.directasia.com/shell.
  4. This Promotion is not valid in conjunction with any other ongoing promotions or offers.
  5. The Reward is not transferable or exchangeable for cash or credit. There will be no replacement for any misplaced Reward.
  6. The vehicle to be insured under this Promotion must not be the same vehicle as that insured under any existing DirectAsia car insurance policy held by the policyholder. It must also not have been insured with DirectAsia in the last 30 calendar days.
  7. Shell Escape Membership Card number must be provided to DirectAsia before policy inception date for the issuance of redemption letters.
  8. The DirectAsia car insurance policy inception must occur within 60 days of purchase.
  9. DirectAsia's car insurance is currently available only to residents of Singapore. We reserve the right to accept or reject any application for car insurance/ motorcycle insurance at our absolute discretion.
  10. If the DirectAsia car insurance policy is cancelled by the policyholder at any time after policy inception for whatever reason, DirectAsia reserves the right to deduct the value of the Reward from the refund premium allowed under the policy, if any.
  11. Promotion dates, as well as these terms and conditions may be amended by DirectAsia at any time without notice to the customer.
  12. This Promotion is not applicable for:
    • Low Mileage car insurance policies; and
    • Off-Peak Cars; and
    • Staff of DirectAsia and their immediate family.

Shell Escape-DirectAsia ("Offer")

  1. The Offer is valid from 1 August 2017 to 31 July 2021.
  2. The Offer is applicable only to Shell Escape Cardmembers (“Escape Members”) who purchase or renew car or motorcycle insurance from Direct Asia Insurance (Singapore) Pte Ltd (“DirectAsia”) during the Offer period, with policy term lasting a minimum of 12 months (or 365 days).
  3. For the avoidance of doubt, the Offer details are:
     
    Type of vehicle Type of customer Cover Type
    Minimum 12-month Comprehensive
    Motor Insurance from DirectAsia
    Minimum 12-month Third Party Only or Third
    Party Fire & Theft Motor Insurance from DirectAsia
    Car New-to-DirectAsia: DirectAsia Christmas Promotion for cars aged 0-5 years

    4,500* Shell Escape points (or S$150 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    (*valid from 18 November 2019 to 31 December 2019 only)

    NA
    New-to-DirectAsia: cars aged 6+ years 3,000 Shell Escape points (or S$100 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    1,500 Shell Escape points (or S$50 worth of Shell fuel)
    Existing DirectAsia customer 900 Shell Escape points (or S$30 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    600 Shell Escape points (or S$20 worth of Shell fuel)
    Motorcycle New-to-DirectAsia 900 Shell Escape points (S$30 worth of Shell fuel)
    Existing DirectAsia customer 300 Shell Escape points (S$10 worth of Shell fuel)
    New-to-DirectAsia: DirectAsia Christmas Promotion for cars aged 0-5 years
    Minimum 12-month Comprehensive Motor Insurance from DirectAsia Minimum 12-month Third Party Only or Third Party Fire & Theft Motor Insurance from DirectAsia
    4,500 Shell Escape points (or S$150 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    (*valid from 18 November 2019 to 31 December 2019 only
    NA
    New-to-DirectAsia: cars aged 6+ years
    Minimum 12-month Comprehensive Motor Insurance from DirectAsia Minimum 12-month Third Party Only or Third Party Fire & Theft Motor Insurance from DirectAsia
    3,000 Shell Escape points (or S$100 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    1,500 Shell Escape points (or S$50 worth of Shell fuel)
    Car Owners (Existing DirectAsia customer)
    Minimum 12-month Comprehensive Motor Insurance from DirectAsia Minimum 12-month Third Party Only or Third Party Fire & Theft Motor Insurance from DirectAsia
    900 Shell Escape points (or S$30 worth of Shell fuel)
    +
    Free 24-Hour Breakdown Assistance
    600 Shell Escape points (or S$20 worth of Shell fuel)

     

    Motorcycle Owners (New-to-DirectAsia)
    900 Shell Escape points (S$30 worth of Shell fuel)
    Motorcycle Owners (Existing DirectAsia customer)
    300 Shell Escape points (S$10 worth of Shell fuel)
  4. The Offer details listed in clause three (3) is subject to the prevailing Shell Escape redemption tier of 300 Shell Escape points for $10 Shell fuels redemption. Shell Escape loyalty program terms and conditions apply, visit www.shellescape.com for more details.
  5. Each policy sold under the Offer may only qualify for redemption of one Offer, with multiple redemptions not permitted.
  6. This Offer is only applicable to Escape Members who purchase a car or motorcycle insurance policy directly from DirectAsia through www.directasia.com/shell ("Dedicated Website") or by calling DirectAsia at (+65) 6603 3636 ("Dedicated Hotline").
  7. The Offer will not be applicable if Escape members choose to buy insurance via distribution channels other than the Dedicated Website or Dedicated Hotline.
  8. For New-to-DirectAsia customers to enjoy the Offer, the vehicle to be insured under the Offer must not be the same vehicle as that insured under any other existing DirectAsia insurance policies held by him/her. The vehicle must also not have been insured with DirectAsia in the last 30 calendar days.
  9. For Existing DirectAsia customers to enjoy the Offer, he/she must have held a DirectAsia car or motorcycle insurance policy for at least the last consecutive seven (7) months. The relevant Offer will be applied according to the renewed policy’s cover type (e.g. Comprehensive or Third Party Only/Third Party Fire & Theft).
  10. If an Existing DirectAsia customer purchases a new car or motorcycle insurance policy for a different vehicle ("New Vehicle") that is not currently insured by DirectAsia, he/she will be eligible for the relevant New-to-DirectAsia Offer for the New Vehicle.
  11. To be eligible for the Offer, Escape Members are required to submit a valid Shell Escape Cardnumber through the Dedicated Website or Dedicated Hotline.
  12. By providing DirectAsia with the Shell Escape Cardnumber and any other information via the Dedicated Website or Dedicated Hotline, the Escape Member gives both DirectAsia and Shell permission to contact him or her with regards to the insurance quote, policy and/or Offer.
  13. For New-to-DirectAsia customers who are unable to, or did not, provide his/her Shell Escape Cardnumber for whatever reason when purchasing online via the Dedicated Website (e.g. did not know about the Offer or did not have their Shell Escape Cardnumber to hand), a grace period of 14 calendar days from the policy start date ("Inception Date") will be extended for the Escape Member to provide his/her Escape Cardnumber to DirectAsia by calling the Dedicated Hotline, failing which the Offer will not be applicable.
  14. Existing DirectAsia customers who wish to claim the Offer during the course of their policy term must call the Dedicated Hotline to provide DirectAsia with their Escape Cardnumber, after which the Offer will take effect upon the next policy renewal.
  15. Escape points will be credited by Shell to the Escape Member's account within two (2) to three (3) months from the Inception Date assuming the Shell Escape Cardnumber has been correctly and accurately provided to DirectAsia.
  16. Both DirectAsia and Shell shall not in any way be held liable in the event an Escape Member provides an invalid or incorrect Shell Escape Cardnumber to DirectAsia and the corresponding Shell Escape points are not credited to the Escape Member’s account as a result.
  17. This Offer is not valid in conjunction with any other on-going promotions and offers as well as the following DirectAsia discounts and waivers, which, for the avoidance of doubt, remain at the sole discretion of DirectAsia:
    1. Multi-vehicle discount – refer to www.directasia.com/car-insurance/promo/extra-for-second-car / www.directasia.com/motorcycle-insurance/promo/extra-for-second-motorcycle for details; and
    2. Waiver of cancellation or cancellation refunds.
  18. This Offer is strictly not transferable and not exchangeable for cash or any other form of currency.
  19. DirectAsia's car and motorcycle insurance policies are currently available only to residents of Singapore. DirectAsia reserves the sole right to accept or reject any application for car and motorcycle insurance at DirectAsia’s absolute discretion.
  20. The DirectAsia car or motorcycle insurance policy inception must occur within 90 days of purchase.
  21. If the qualifying DirectAsia car or motorcycle insurance policy is cancelled by the policyholder at any time after policy inception for whatever reason, DirectAsia reserves the right to deduct the value of the Offer from the refunded premium allowed under the policy, if any.
  22. This Offer is not applicable for:
    1. DirectAsia Low Mileage car insurance policies,
    2. Off-Peak Cars,
    3. Any existing DirectAsia customer whose policy renewal date occurs after the end of the Offer duration stated in clause 1 – i.e. after 31 July 2021, and
    4. Staff of DirectAsia and their immediate family.
  23. The Offer details, dates, as well as these terms and conditions may be amended by DirectAsia at any time without prior notice to the customer.

 

Frequently Asked Questions

When will I receive my Shell Escape points?

You should receive your Shell Escape points within two (2) months after your policy begins. Please note in the event that an incorrect Shell Escape Cardnumber is provided, it might take longer for you to receive your points.

What happens if I have not received my Shell Escape points?

If your policy began more than 4 months ago and you are yet to receive your Shell Escape points, please call the DirectAsia customer service hotline at 6603 3636 for help.

What can I redeem my Shell Escape points on?

Shell escape points can be converted into free fuel at Shell. With just 300 Shell Escape points, you will be able to redeem $10 worth of free Shell fuel. For more ways on how to use your Shell Escape points, please visit www.shellescape.com.

How do I become a Shell Escape Cardmember?

Simply head down to any of the 57 Shell stations islandwide to get yourself a Shell Escape Card. Once you have the card, register online at www.shellescape.com to start earning points at Shell and DirectAsia.

What happens if I did not activate my Shell Escape benefits at the point of purchasing a DirectAsia motor insurance policy?

Shell Escape Cardmembers who did not activate their Shell Escape benefits at the point of purchase will have a grace period of 14 calendar days from the policy start date to call into the DirectAsia customer service hotline at 6603 3636 to tag their Shell Escape Cardnumber to their relevant motor insurance policy, failing which the Offer will not be applicable.

What if I do not have my Shell Escape Cardnumber on hand at the point of purchasing a DirectAsia motor insurance policy?

Shell Escape Cardmembers who do not have their Shell Escape benefits at the point of purchase will have a grace period of 14 calendar days from the policy start date to call into the DirectAsia customer service hotline at 6603 3636 to tag their Shell Escape Cardnumber to their relevant motor insurance policy, failing which you will not be entitled to the Shell Escape benefits.

If I am an existing DirectAsia motor insurance customer, how can I activate my Shell Escape benefits?

If you are an existing DirectAsia motor insurance customer who wishes to activate your Shell Escape benefits during the course of your policy term, you must call the DirectAsia customer service hotline at 6603 3636 to provide DirectAsia with your Shell Escape Cardnumber. Please note that the Shell Escape benefits will take effect upon your next policy renewal.

What happens if I am unable to enter my Shell Escape Cardnumber online?

If you are having problems entering your Shell Escape Cardnumber online, please call into the DirectAsia customer service hotline at 6603 3636 and our customer care specialists will assist you.

How do I make a claim?

If you would like to make a claim, please call the dedicated claims hotline for Shell Escape-DirectAsia customers on 6593 3838.

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