If you chose automatic renewal when you purchased, everything's already taken care of. We'll send you a reminder letting you know we're going to charge your credit card when your renewal is due.
If you didn't choose automatic renewal we will send you a reminder before it's time to renew. Login to the right, change any details (if necessary) and make your payment online and you'll be quickly renewed for another year.
Simply call us at 6665 5555 and we can help you with any questions or changes.
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You will need to submit the following original documents and keep copies to substantiate your claim either by fax at Fax: 64231197, email at email@example.com or post to DirectAsia, 20 Anson Road, #08-01, Singapore 079912, Singapore S(058716).
DirectAsia offers customers with NCD20, NCD25, and NCD30 the opportunity to protect their NCD status through the purchase of NCD Protector Plus for a nominal fee. This way, if you have a claim - even if you are at fault, the NCD Protector Plus will allow your NCD to advance to the next level (up to a maximum of NCD30) the following year. Most insurers will only allow you to maintain your NCD status when you have an at-fault claim.
It's worth remembering that DirectAsia will honour your protected NCD status with your current insurer if you've had an 'at-fault' claim - other insurers don't!