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Citibank Travel Alerts

COVID-19: For all travellers, please note that COVID-19 is currently considered a known event and there will be no coverage for any claims arising from COVID-19 if you activate your travel insurance online now unless the Single Trip policy with COVID-19 Travel optional benefit has been taken up. For further information on cut-off dates and coverage, please refer to our COVID-19 Travel FAQ and our COVID-19 Support Page.

In view of the latest developments, our travel policy does not cover for any claim:

  • If you travel to or are transiting through the following destinations on or after the corresponding dates
  • If you booked your trip or are transiting through the following destinations on or after the corresponding dates or if you purchased your policy covering a trip to or transiting through the following destinations on or after the corresponding dates, whichever is later
DateDestinationSituation
15 Jan 2025NigeriaSecurity and risk of terrorist attacks
5 Dec 2024PakistanSecurity and risk of terrorist attacks
23 Sep 2024PalestineOngoing conflict
3 Sep 2024BangladeshCivil unrest
22 Aug 2024Burundi, Cameroon, Central African Republic, Gabon, Kenya, Rwanda and UgandaMpox outbreak
22 Aug 2024IcelandVolcanic activity - claims related to volcanic eruption will not be covered
1 May 2024Afghanistan, Iraq, Libya, Nepal, North Korea, Sudan, Syria, Democratic Republic of Congo, Somalia, YemenSecurity and risk of terrorist attacks
16 Apr 2024RussiaOngoing conflict
14 Apr 2024IranOngoing conflict
12 Mar 2024HaitiCivil unrest
18 Oct 2023LebanonOngoing conflict
7 Oct 2023IsraelOngoing conflict
24 Feb 2022UkraineOngoing conflict