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Customer Reviews and Real Stories

Real Stories, Real Savings

Read reviews from some of our customers

We love helping our customers get the right policy for their needs. Usually that also means savings since they’re only paying for the cover they need. Hear from our real customers on why they switched to DirectAsia and what they did with their savings.

Instead of us telling you how great we think our services are, we think it’s better if you hear directly from some of our customers.

Linda Testimonial

Linda, Serangoon Garden
Suzznna Testimonial

Suzanna, Toa Payoh


Singaporeans love our great prices, personal service and easy claims. But a lot of companies say that about themselves. Don't just take our word for it. Read comments from our happy customers below.

Are you a customer? Please add your review now. We'd love to hear your thoughts :)


  Travel Insurance : It's super-fast, efficient, and painless process. So much better than what I had been expected. Putting up the claim form online for direct inputting via keyboard will be a way to make the existing very good process even better. Thanks. (

Debin Gao
30 August 2016

  Travel Insurance : The efficiency of the claim officer was pretty fast and the claim officer had contacted me to notify on one particular claim that was not covered so that I will be aware before receiving the claims. 

30 August 2016

  Travel Insurance : Everything was pretty smooth, the customer service was great and my claim was settled within 2 weeks, really fast compared to a similar experience with a competitor of yours. If the form filling can be done and submitted entirely online, that will be really great. 

Lin Hui
27 August 2016

  Travel Insurance : Very efficient and helpful, even though I didn't get back they call to follow up. Can't think of anything very impress with the service. 

26 August 2016

  Travel Insurance : The claim specialist handled the matter with professionalism and resolved this matter quickly. Perhaps could train the service reps on weekends to be able to advise on claims a little better. 

Isaac Perianayagam S/O G. Abraham
26 August 2016

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DirectAsia Insurance Singapore is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.