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Customer Reviews and Real Stories

Real Stories, Real Savings

Read reviews from some of our customers

We love helping our customers get the right policy for their needs. Usually that also means savings since they’re only paying for the cover they need. Hear from our real customers on why they switched to DirectAsia and what they did with their savings.

Instead of us telling you how great we think our services are, we think it’s better if you hear directly from some of our customers.

Linda Testimonial

Linda, Serangoon Garden
Suzznna Testimonial

Suzanna, Toa Payoh


Singaporeans love our great prices, personal service and easy claims. But a lot of companies say that about themselves. Don't just take our word for it. Read comments from our happy customers below.

Are you a customer? Please add your review now. We'd love to hear your thoughts :)


  Travel Insurance : Claims process was very fast and clear. There was no need for further questions via phone as the agent was competent. This saves me much trouble. The claim approval also came within 3 business working days. Would be good to review the claims payout to remain competitive in the market. Travel delay payout should include other incurred expenses such as phone bills, hotel expenses and ebooking fees due to the incident. Sometimes such amount is higher than the claim amount which discourage the purchase of insurance.

Chong Jia Wei Serene
29 October 2016

  Car Insurance : My $50 premium from.earlier policy still not refund to me

Cheng Tham Tay
28 October 2016

  Travel Insurance : I think that once again, I am glad that I bought my travel insurance with direct Asia. the claim whether successful or not aside. the customer service is exceptionally good. I feel the trust, I feel the hospitality. I feel I made the right choice. I must say that Jenny, the officer handling my case. She observed the discomfort from the sound of my voice and made a simple heart warming response by acknowledging my condition. That's human touch. rare nowadays. keep it that way.

David Quek Hiap Ywong
28 October 2016

  Travel Insurance : Speedy Claim. Good Value.Policy Details should be included and emailed together with the policy. Consumer would know the claims limit.

Lim Yizhi
27 October 2016

  Travel Insurance : I encounter 2 case that accommodation unable to claim due to flight delay. hope this able to improve at your policy.

Cindy Ngu Su Lian
27 October 2016

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DirectAsia Insurance Singapore is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.