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Customer Care Specialist
Like insurance, we understand that job descriptions can sometimes be confusing. So just as what we’ve done with our insurance plans, we keep our job descriptions simple too!
Direct Asia is looking for a Customer Care Specialist to join our Customer Care team (based in Singapore) and be our voice to the Singapore market.
If you have a flair and passion for sales, and delight in making your customers happy, we would love to hear from you!
You will be required to:
- Actively promote and sell our insurance products;
- Provide a consistently high level of service to our customers;
- Effectively handle complaints at the first point of contact, aiming to resolve situations in an effective and efficient manner;
- Participate in process improvement sessions, providing constructive feedback and suggestions.
It'll be great if you possess:
- 2 to 3 years of sales experience;
- BCP & PGI certification (we welcome applicants without these certifications too!);
- An appreciation for team-based environment.
Join us at Direct Asia; where happier matters!