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Careers at DirectAsia

We are looking for People who are Bold, Bright and Direct!

At DirectAsia, we have a passionate team focused on the mission to help change how people look at insurance. We are an innovative company of great people that are obsessed about bringing happier experiences for our customers. We are proud to offer many of our customers genuine great value from our easy, convenient insurance products.

Can you bring energy, enthusiasm and a sense of fun into work with you? Do you have what it takes to put our customers first? If you're ready to make a difference, then we'd love to hear from you.

We invite interested applicants to submit their resume, including current and expected salaries to careers@directasia.com or simply click 'Apply now' to submit an online application.

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Executive PA cum Office Manager

Main job purpose:

To support Group MD as his executive personal assistant and to ensure that the office is well maintained in the capacity of the office manager.

Main responsibilities:

1. Executive PA

  • Manage the MD's diary and work schedule
  • Arrange logistics and reports for board and company meetings 
  • Administrative duties as assigned (taking minutes during meetings, prepare expenses claims, coordinate travel arrangements etc )
  • Support EXCO members on ad hoc basis/projects

2. Office manager

  • Ensure office environment/ infrastructure is in good working conditions
  • Plan for and manage the procurement of office supplies
  • Participate in the planning of regular company related events

Main job requirements:

Relevant experience of at least 3 years preferred.

Key competencies:

  • Meticulous attention to details
  • Great communication skills
  • Collaborative and open
  • Living our company values of Bold, Bright and Direct!
 
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Customer Care Champion

Main job purpose:

Customer Care Champions provide the “voice” of DirectAsia.com to the Singapore market and represent our brand vision and company values to be Bold, Bright and Direct.

Main responsibilities:

  • Offering high level of consistent, quality service and support to our customers
  • Encourage customers to feedback their experience, ideas and suggestions

Main job requirements:

Relevant experience of at least 2 years preferred.

Key competencies:

  • Selling skills
  • Customer Service
  • Great communication skills
  • Living our company values of Bold, Bright and Direct!
 
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Management Information Analyst (6 months renewable contrcact)

Main job purpose:

The primary focus of this role will be to work with the senior executive team in developing new KPI dashboards, MI reports and analyses to significant strategic changes which are being made across the Group.

Main responsibilities:

  • Work with the senior executive team to understand key reporting and analytical requirements for an urgent strategic change programme
  • Consult with internal customers to understand requirements in context of the business operation and the technology sources/existing data structure and environment
  • Quickly develop and refine new MI reports and KPI dashboards

Main job requirements:

  • Strong SQL, MS Excel, statistical computer program languages and database design skill
  • Database ETL experience for reporting and analysis
  • MDX, Cube models and OLAP tools and operation
  • Knowledge of reporting tools to create self-service reports and analytical dashboards using our enterprise data warehouse

Key competencies:

  • Relationship building with key stakeholders
  • Strong problem-solving skills, troubleshooting, and root cause analysis
  • Ability to produce high quality, structured and simple reports
  • Living our company values of Bold, Bright and Direct!
 
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IT Infrastructure & Network Analyst (6 months contract)

Main job purpose:

To work closely with DirectAsia Management Services on Infrastructure, Security and Services policy, guidelines and principles.

Main responsibilities:

  • Responsible for the overall IT Infrastructure, Network and Security
  • Responsible for local SLA management and Reporting
  • Maintain and adapt IT Infrastructure and Security Policies, Audit and Risk Management Policies and Processes

Main job requirements:

  • University degree in Computer Science, Information Technology or similar discipline
  • In depth detailed knowledge of Servers (Wintel), Networks, Firewalls, Internet, VMWare, SAN, Communication Lines, Remote Desktop Management and Security Framework.
  • Hands on technical capability.
  • Preferred 7+ years demonstrable experience in the areas of IT Infrastructure design and implementation including Infrastructure and Systems Security
  • Experience and involvement in disaster recovery environment setup and testing

Key competencies:

  • Project management skills
  • Process-oriented individual
  • Ability to communicate effectively and establish good working relationships with people at all levels in a matrix organization.
  • Ability to identify key issues and overcome barriers
  • Living our company values of Bold, Bright and Direct!
 
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Assistant Manager/Manager, Architecture, Database and Devops Services

Main job purpose:

  • Work with business users, project manager and application team, database administrator to ensure implementations are completed on time on scope and within budget.
  • When necessary, work with project manager and external vendors in additional system integration e.g. external systems.

Main responsibilities:

  • Conduct, coordinate and assist with various IT teams i.e. network, DBA, application development, BA and QA, issues investigation and escalation for efficient and quick resolution.
  • Perform regular system / application operation (such as batch job execution, deployment and system cycle) and system / application health check to ensure 24/7 availability.
  • Maintain process and documentation ensure compliance to all controlled according to business requirement.
  • Provide regular (weekly and/or monthly) progress reports on the management.

Main job requirements:

  • 10+ years of overall experience in professional software engineering.
  • Degree holder – Master / Bachelor in Computer Sciences.
  • Essential skills in Microsoft SQL 2012 and above.
  • Essential knowledge in Agile Methodology and Continuous Integration (CI).
  • Essential experience in CI tools such as JIRA, Bamboo, Confluence, SVN and Nexus.
  • Practical knowledge and experience with client-site technologies (HTML5, CSS3, Javascript, MVC)
  • Good understanding of application technology such as Web Services (REST / SOAP) and SOA.
  • Good understanding of/practical experience with application performance tools (AppDynamics, Gomez, Uptrends, SQL Doctor, etc)

Key competencies:

  • Strong analytical, structural and social skills.
  • Strong drive for research, discovery and investigation work.
  • Good communication and analytical skills.
  • Domain knowledge, preferably in Insurance.
 

Didn't find any suitable openings?

We are always looking for great people who share the same passion to join the team! Submit your resume and we'll get in touch if you meet the qualifications when positions become available!

Submit your resume here
Have questions?

Speak with us directly at 6665 5555 or provide your details and we’ll call you.