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Careers at DirectAsia

We are looking for People who are Bold, Bright and Direct!

At DirectAsia, we have a passionate team focused on the mission to help change how people look at insurance. We are an innovative company of great people that are obsessed about bringing happier experiences for our customers. We are proud to offer many of our customers genuine great value from our easy, convenient insurance products.

Can you bring energy, enthusiasm and a sense of fun into work with you? Do you have what it takes to put our customers first? If you're ready to make a difference, then we'd love to hear from you.

We invite interested applicants to submit their resume, including current and expected salaries to careers@directasia.com or simply click 'Apply now' to submit an online application.

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Customer Care Manager

We are looking for a proactive, passionate and performance-driven leader to manage our call centre and lead our team of customer care folks to deliver our brand promise and grow our business.

We would love to hear from you if:  

  • You relish challenges. You will be required to drive sales results, grow sales and customer service capabilities of the team by refining and/or developing operational strategies and incentive structures;
  • You enjoy collaborating with different stakeholders. You will work closely with senior management, underwriting, marketing, claims, finance and IT teams to review business performance, execute sales & marketing campaigns, and ensure that Customer Care operation is compliant with all prevailing laws and regulations;
  • You are not daunted by complaints. You will undertake the responsibilities of managing complaints that have been escalated from industry regulators, equipping the team to handle customer complaints and devising service recovery strategies;
  • You are committed to establishing a highly motivated working environment and be an ambassador of our values BOLD, BRIGHT, DIRECT;
  • Most importantly, you have a genuine interest to help people grow because you will have the privilege of leading and inspiring a team of 30+ people.
 

Didn't find any suitable openings?

We are always looking for great people who share the same passion to join the team! Submit your resume and we'll get in touch if you meet the qualifications when positions become available!

Submit your resume here
Have questions?

Speak with us directly at 6665 5555 or provide your details and we’ll call you.

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DirectAsia Insurance Singapore is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.