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Careers at DirectAsia

We are looking for People who are Bold, Bright and Direct!

At DirectAsia, we have a passionate team focused on the mission to help change how people look at insurance. We are an innovative company of great people that are obsessed about bringing happier experiences for our customers. We are proud to offer many of our customers genuine great value from our easy, convenient insurance products.

Can you bring energy, enthusiasm and a sense of fun into work with you? Do you have what it takes to put our customers first? If you're ready to make a difference, then we'd love to hear from you.

We invite interested applicants to submit their resume, including current and expected salaries to careers@directasia.com or simply click 'Apply now' to submit an online application.

Like insurance, we understand that job descriptions can sometimes be confusing. So just as what we’ve done with our insurance plans, we keep our job descriptions simple too!

Direct Asia is looking for a Customer Care Specialist to join our Customer Care team (based in Singapore) and be our voice to the Singapore market.

If you have a flair and passion for sales, and delight in making your customers happy, we would love to hear from you!

You will be required to:

  • Actively promote and sell our insurance products;
  • Provide a consistently high level of service to our customers;
  • Effectively handle complaints at the first point of contact, aiming to resolve situations in an effective and efficient manner;
  • Participate in process improvement sessions, providing constructive feedback and suggestions.

It'll be great if you possess:

  • 2 to 3 years of sales experience;
  • BCP & PGI certification (we welcome applicants without these certifications too!);
  • An appreciation for team-based environment.

Join us at Direct Asia; where happier matters!

Apply now

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Like insurance, we understand that job descriptions can sometimes be confusing. So just as what we've done with our insurance plans, we keep our job descriptions simple too!

We are looking for a personal claims specialist for our customers and will represent our DirectAsia brand! If you are an expert motor claims handler, we would love to hear from you!

So what will you be doing specifically?

  • Advise policyholders and claimants on policy and claims related matters;
  • Able to negotiate and settle claims with Third Party claimants, insurers, lawyers and workshops accurately and timely;
  • Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set;
  • Ensure all correspondences and enquiries, including complaints, are well managed and responded to in a timely manner with excellent claims service;
  • Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience;
  • Review claim files;
  • Perform other duties as assigned.

And what are we looking for?

  • At least a recognized Diploma in any discipline with qualifications in General Insurance;
  • At least 1 year of relevant working experience in the Insurance Industry (preferably in motor claims);
  • Good knowledge of local legislations;
  • Strong and effective communicator;
  • Good analytical mind, able to make quick and sound decisions under pressure;
  • Team player with excellent interpersonal skills;
  • Customer-oriented mindset;
  • High integrity.

If this job excites you, we would love to hear from you!

Join us at Direct Asia; where happier matters!

Apply now

Note: If nothing happens after clicking 'Apply now' button, please turn off your browser pop-up blocker.

Didn't find any suitable openings?

We are always looking for great people who share the same passion to join the team! Submit your resume and we'll get in touch if you meet the qualifications when positions become available!

Submit your resume here

 

 

Have questions? Speak with us directly at 6665 5555 or provide your details and we’ll call you.

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Direct Asia Insurance (Singapore) Pte Ltd is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.