Why DirectAsia
Award-winning Service
on Your Schedule.

Our Customer Satisfaction Score:

98%

The Industry Average:

71.5%
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Award Winning Insurance around Southeast Asia

Singaporeans love our great prices, personal service and easy claims. The industry is taking note and recognizing what we're doing to change insurance in Asia:

  • The Contact Centre for inbound year: Silver Award (2014)
  • Mystery Caller Assessment: Gold Award (2013)
  • Best Contact Centre in Training and People Development: Merit Award
  • Award Winning Insurer - People's Choice Awards (2012)
  • Award Winning Customer Service - Call Centre Association of Singapore (2012)
  • Award Winning IT Infrastructure - Celent (2012)

 

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Our Customer Promise:
Local Service, Genuine and Professional Advice

We value honesty from you and promise to put you first so you get the best deal.
When you call or visit us you'll always be:

  • Answered Quickly -  We pick up most calls in under 20 seconds
  • Treated uniquely - We don't use scripts to talk to our customers 
  • Sold what you need - We never oversell or push products you don't need
  • Understood - We are located in Singapore and speak your language
 
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quotation-marks-04-(1).png We are passionate about ensuring that our customers enjoy the very best experience for DirectAsia – from getting the right cover at the best value as quickly as possible to resolving claims with minimum hassle quotation-marks-05.png 

- Bob Thaker, Group Managing Director

 
Have questions?

Speak with us directly at 6665 5555 or provide your details and we’ll call you.

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DirectAsia Insurance Singapore is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.