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How to make a claim


How to make a claim?

Call us on +65 6532 1818 to talk with a claims specialist.

Hopefully you won’t need to make a claim. If you do, be assured that you will receive dedicated help from a local DirectAsia claims professional. An expert to help you with everything.


Our Promise To You


Our Promise To You:
Local Service, Quick and Dedicated Support

Each time you need to make a claim, you'll work with one personal claims specialist dedicated to your situation.

We promise that each claim will be...
  • Acknowledged within one working day
  • Assigned a dedicated claims officer who will be easy to reach
  • Reviewed in less than a week


Claims Review


We don't hide behind our Terms and Conditions. If we can, we resolve the claim. If we can't we will always explain exactly why and do our best to educate people on how to buy the right insurance.

- Lim Wen Hwei, Claims Manager

Have questions? Speak with us directly at 6665 5555 or provide your details and we’ll call you.

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Direct Asia Insurance (Singapore) Pte Ltd is a member of the DirectAsia group of companies.
Reinsured by Munich Re, one of the world's leading reinsurers.